26 November 2025

Changed our EV for a new small electric Volvo. Sadly the experience wasn’t great.

Our old charger was broken, so it was great that Volvo offer free charger. Sadly they are hopeless. If they did it right they would get the charger installed for when the car arrives…. Not Volvo. In the end I had to wait 5 weeks for the first attempt to install, hopeless.

The installer arrived – late because the usual Screwfix store didn’t have the right  bits! Then he went to the wrong house (miles away). Then his instructions were wrong, they charged me for surge protection, but forgot to tell the installer.  Then he had the nerve to say he would give me a credit to save them coming a second time as it would cost THEM too much money.

Hopefully they will soon do the job properly, only 8+ weeks after I got the car. Super impressed.