6 March 2019

Had an insurance policy with Aviva, did not renew as it shot up after a claim. I did ask why it had gone up so much and didn’t get a straight answer.

So I took out a policy with another insurer. Aviva were surprised and said they could have reduced the price, told them tough luck should have been more competitive.

For some reason they took my ‘tough luck’ as a complaint. Two months later a nice ‘sorry’ present arrived. Biscuits, cake, chocolate, tea etc….

what a waste of time & money on their part.