26 July 2014

Does technology help when it comes to paying for things… Most of the time, yes, but not always…

 Booked car parking at the airport, done online, easy, it said number plate recogniisation technology, just term up…. So I turned up and it didn’t recognise me, I used lower case letters, so I had to buzz the attendant.  It would have been so much easier if they treated upper & lower case the same.

Being next door to the Sagrada Familia we decided to visit it, so to avoid the long queues, we queued early on for tickets, an hour later we found out that entry was timed so got ticket but had to come backcome 3 hrs later, and we can’t go up the tower. Watching people arrive later, I saw people had booked online, and used the eticket facility, didn’t need to queue, worked perfectly. Could have saved us time and enabled us to go up the tower.

So I thought let’s use the eticket facility to avoid queues at the Nou Camp stadium tour. Arrived with our etickets, handed over the phone, and the person didn’t know what to do…. Eventually sorted, but took a lot longer.

Moral of the story, technology is good but is often let down by people….